Monday, November 24th, 2008
Fuel Economy, Technology Make Ford Focus Most Improved Model in J.D. Power And Associates’ APEAL Study
[ford.media.com: Press Release]
In June, the Ford Focus was recognized as the most improved vehicle in the industry’s top study measuring customer-pleasing design, content, and vehicle performance. The J.D. Power and Associates’ 2008 Automotive Performance, Execution and Layout (APEAL) Study, showed Focus raised its score over last year by 88 index points. Ford’s compact car performed better than the segment average in every category.
Tags: Ford Focus, Ford Motor Company, JD Powers & Associates, most improved model, quality
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Monday, November 24th, 2008
J.D. Powers & Associates: Ford Ranks Highest in New-Vehicle Sales Satisfaction in Indonesia
JD Powers & Associates: Press release
Ford ranks highest in overall new-vehicle sales satisfaction in Indonesia, according to the J.D. Power Asia Pacific 2008 Indonesia Sales Satisfaction Index (SSI) Study. The study examines seven factors that contribute to overall satisfaction with the new-vehicle purchase and delivery experience. In order of importance, these factors are: delivery process; delivery timing; deal; dealer facility; salesperson; paperwork; and sales initiation.
Tags: Ford, Ford Motor Company, Highest in new vehicles sales satisfaction, JD Powers & Associates, quality
Posted in
2008-text,
Delivering Quality |
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